Shipping Policy
At FOUNDA TTOP LIMITED, we make sure your curtains are delivered safely, quickly, and reliably. This Shipping Policy explains how we process, handle, and deliver orders.
1. Shipping Areas
We currently ship to Northern Ireland, the rest of the UK, and internationally upon request. International shipping may include additional charges.
2. Processing Time
Orders are usually processed within 1–3 business days. Custom or bespoke curtains may take 7–14 business days to prepare before shipping. You will receive a confirmation email once your order has been dispatched.
3. Delivery Options and Times
• Standard Delivery (UK): usually 3–5 business days, tracked.
• Express Delivery (UK): usually 1–2 business days, additional cost applies.
• Local Delivery (Northern Ireland): 1–3 business days, free or low-cost option available.
• International Delivery: 5–15 business days depending on country; customs fees may apply.
4. Shipping Costs
Shipping costs depend on the size, weight, and destination of your order. Standard delivery within Northern Ireland may be free for orders over. Express delivery and international shipping have additional charges.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number by email so you can follow your package every step of the way.
6. Lost or Damaged Items
If your item is lost in transit, contact us immediately at
lewisnatalie@foundattoplimited.com. If your curtains arrive damaged, please report it within 7 days with photos. We will provide a replacement or a full refund.
7. Contact Us
For any questions about shipping, delivery times, or costs, contact us:
FOUNDA TTOP LIMITED
Email:
lewisnatalie@foundattoplimited.comPhone: +447346745997
Address: Unit 2149 44a Frances Street, Newtownards, Northern Ireland, BT23 7DN